This is a frequently asked question?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

How long until I receive my online order?

We try our best to ensure your order arrives within 3-5 business days after you order. Delivery times will be affected by Public Holidays and weekends - if your order is placed after 12 noon on a Friday, it will be dispatched for shipment on the following business day (usually Monday except for public holidays). Look out for a tracking number from Homespun for more details of your orders' journey.

Do you ship internationally?

Yes we can ship internationally. Please get send us an email or complete the form above and we will respond within 24 hours.

What is your returns policy?

We are confident you’ll love our products but if you are unhappy and would like to request a refund or replacement please send an email to sinead@simplyadd.ie with your name, order confirmation number and reason for the request, within 30 days of when you receive the product. Please also send us the best before / date stamp on the product. We may require proof of purchase if we can’t verify your order.

Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).

If the product you received expires within 1 month, was damaged in transit, or is otherwise defective, we will replace it with a similar version of the product at no cost to you. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.